Shipping & Returns Policies

The following guidelines apply to any purchases made through the Cheer Closet. For questions not covered here, please send an email to E-mail

Shipping Policy & Rates

    All orders are shipped within 7-10 business days using standard ground service in the Continental US.

    Shipping Rates

    Returns & Refunds Policy

      Return requests must be received in writing within 7 days of receiving ordered items.

      Return requests can be e-mailed to E-mail and to be valid must include complete contact information of the purchaser including name, address, phone, email address, order number and reason for the return.

      Items for which Return Authorization has been given must be returned within 14 days of receiving the items.

      Customer is responsible for return shipping fees.

      Items must be returned in original packaging.

      A re-stocking fee equal to 25% of the total order will be charged on all returned merchandise.

      Refund will be issued within 7 days of receipt of the returned merchandise.

      Custom orders are non-returnable and non-refundable.